Join thousands of satisfied customers and have your Helix watch repaired the fast, convenient, and hassle-free way. From a simple battery replacement to a complete restoration, our Swiss trained service technicians perform a wide range of repairs with precision.
Free estimate & free insured UPS shipping label
Genuine Helix parts
Exceptional customer service with prompt status updates
Fill out our 3-step form & print the free insured UPS label.
Pack your watch and drop off at any UPS location.
We’ll inspect your watch and give a free estimate.
Experienced watchmakers repair your watch.
Simple signup process. Free Shipping.
Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.
Next, choose whether or not you would like to take advantage of our free shipping option. Through our partnership with UPS, you can print a prepaid insured shipping label instantly from your computer or tablet.
Free insured inbound shipping.
Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.
If you have chosen the free UPS shipping option, you can print out a free prepaid insured UPS shipping label. Simply tape the label to your shipping box, and drop off at the nearest UPS store or dropoff location.
We gladly accept watches from all corners of the world. Free shipping available to USA customers only. If sending using your own shipping courier or an international customer, please sign up to obtain a repair number for speedy processing.
Free comprehensive evaluation and estimate.
Once received, our skilled technicians carefully examine and evaluate your watch. Using a proprietary 15-point inspection process, we ensure your repair estimate is accurate and comprehensive.
Your free estimate is emailed to you (we can call if you prefer) for your review. It's up to you - accepting or declining is as simple as a click of the mouse.
Skilled technicians repair your timepiece.
With over 150 years of combined experience, the Century 21™ watchmakers at Watch Repairs USA can perform even the most complex repair with poise. From battery replacements to hand-making discontinued parts, they have the tools and the talent.
All repairs are put through a rigorous quality control procedure to ensure the job is done fast and reliably.
Your watch ships back with a 1 year warranty.
We carefully package your watch along with a receipt. A tracking number is emailed to you the moment your watch ships.
For the next year, your watch is backed by our one year Common Sense™ Warranty. If any trouble arises we provide free shipping back to us for priority service.
"The entire process for repairing my Helix watch was seamless from beginning to end. Easier than driving to the mall and trying to find someone to fix the watch! It was so easy, fast, and very inexpensive. I am a very satisfied customer!"
Laura - Sandy Hook, CT
"My Mondaine watch arrived early, which was great, and in very good condition - the winder was much better than it ever had been, even when the watch was first purchased. I've already recommended your company to friends, and will definitely return to you should I need any other repairs."
Maria - Gambier, OH
"I was delighted to find my Seiko watch in pristine condition and all functions working as expected. Thank you for the care you took in handling my watch. I should get years of enjoyment knowing all is well with my watch. I will consider all future repairs with your company."
Thomas - Palm Harbor, FL
"You did an awesome job restoring my Bulova, keeping me informed every step of the way, and the price was reasonable. I would use you again and will recommend you to others. A+"
Erika - Newport, RI
"I was extremely pleased with the repair you conducted on my Boccia watch. The repair was done with good communication and it was very timely. I would recommend your service to others. Thanks again for the great service"
William - Houston, TX
No Problem Too Small
We repair a vast array of brands and styles: automatic chronograph, quartz watches, as well as vintage and antique timepieces.
Typical repairs take the above estimated time from payment. Not all repairs follow the same timeline, but we meet the timeline above on 90% of our repairs.