"You guys did fantastic. The Alain Silberstein watch I sent in is running perfect. It was a pleasure dealing with your company."
Stuart - Englishtown, NJ
Simple signup process. Free Shipping.
Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.
Next, choose whether or not you would like to take advantage of our free shipping option. Through our partnership with UPS, you can print a prepaid insured shipping label instantly from your computer or tablet.
Free insured inbound shipping.
If you have chosen the free UPS shipping option, you can print out a free prepaid insured UPS shipping label. Simply tape the label to your shipping box, and drop off at the nearest UPS store or dropoff location.
We gladly accept watches from all corners of the world. Free shipping available to USA customers only. If sending using your own shipping courier or an international customer, please sign up to obtain a repair number for speedy processing.
Free comprehensive evaluation and estimate.
Once received, our skilled technicians carefully examine and evaluate your watch. Using a proprietary 15-point inspection process, we ensure your repair estimate is accurate and comprehensive.
Your free estimate is emailed to you (we can call if you prefer) for your review. It's up to you - accepting or declining is as simple as a click of the mouse.
Skilled technicians repair your timepiece.
With over 150 years of combined experience, the Century 21™ watchmakers at Watch Repairs USA can perform even the most complex repair with poise. From battery replacements to hand-making discontinued parts, they have the tools and the talent.
All repairs are put through a rigorous quality control procedure to ensure the job is done fast and reliably.
Your watch ships back with a 1 year warranty.
We carefully package your watch along with a receipt. A tracking number is emailed to you the moment your watch ships.
For the next year, your watch is backed by our one year Common Sense™ Warranty. If any trouble arises we provide free shipping back to us for priority service.