Join thousands of satisfied customers and have your Chase-Durer watch repaired the fast, convenient, and hassle-free way. From a simple battery replacement to a complete restoration, our Swiss trained watchmakers perform a wide range of repairs with precision.
Fill out our 3-step form & print the free insured UPS label.
Pack your watch and drop
off at any UPS location.
We’ll inspect your watch and give a free estimate.
Experienced watchmakers
repair your watch.
Simple signup process. Free Shipping.
Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.
Next, choose whether or not you would like to take advantage of our free shipping option. Through our partnership with UPS, you can print a prepaid insured shipping label instantly from your computer or tablet.
Free insured inbound shipping.
Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.
If you have chosen the free UPS shipping option, you can print out a free prepaid insured UPS shipping label. Simply tape the label to your shipping box, and drop off at the nearest UPS store or dropoff location.
We gladly accept watches from all corners of the world. Free shipping available to USA customers only. If sending using your own shipping courier or an international customer, please sign up to obtain a repair number for speedy processing.
Free comprehensive evaluation and estimate.
Once received, our skilled technicians carefully examine and evaluate your watch. Using a proprietary 15-point inspection process, we ensure your repair estimate is accurate and comprehensive.
Your free estimate is emailed to you (we can call if you prefer) for your review. It's up to you - accepting or declining is as simple as a click of the mouse.
Skilled technicians repair your timepiece.
With over 150 years of combined experience, the Century 21™ watchmakers at Watch Repairs USA can perform even the most complex repair with poise. From battery replacements to hand-making discontinued parts, they have the tools and the talent.
All repairs are put through a rigorous quality control procedure to ensure the job is done fast and reliably.
Your watch ships back with a 1 year warranty.
We carefully package your watch along with a receipt. A tracking number is emailed to you the moment your watch ships.
For the next year, your watch is backed by our one year Common Sense™ Warranty. If any trouble arises we provide free shipping back to us for priority service.
"My experience was painless and hassle-free from start to finish. I was always able to keep track of my Chase-Durer watch and its progress. I will recommend your service and as much as I prefer my watches need not to be fixed, if they do, I look forward to using your service to take care of the problem."
"I am delighted with the work done on my Epos watch. The moon wheel functions and the tendency of the watch to be slow has been eliminated by your proper adjustment. Great job!"
"I purchased my Zodiac watch new 48 years ago. We served together in Vietnam. I have attempted repairs by other people with no success. I entrusted Watch Repairs USA to restore my timepiece. Needless to say I am totally amazed by the wonderful appearance and operation of my watch."
"My experience with Watch Repairs USA could not have been better. Discussions with your representative about the repairs needed - and the selection of a band to replace my old one were helpful and informative. I am totally pleased with the results and the look of my Zodiac watch - many thanks!"
"I could not be happier with the service you provided me for my IceLink watch. I could not believe the continuous contact you had with me during every step of my watch repair. I will definitely use you in the future and will recommend you to anyone that I know that needs repair to a luxury watch."
No Problem Too Small
We repair a vast array of brands and styles: automatic chronograph, quartz watches, as well as vintage and antique timepieces.
Typical repairs take the above estimated time from payment.
Not all repairs follow the same timeline, but we meet the timeline above on 90% of our repairs.