Join thousands of satisfied customers and have your Orient watch repaired the fast, convenient, and hassle-free way. From a simple battery replacement to a complete restoration, our Swiss trained watchmakers perform a wide range of repairs with precision.
Free estimate & free insured UPS shipping label
Genuine Orient parts
Exceptional customer service with prompt status updates
Fill out our 3-step form & print the free insured UPS label.
Pack your watch and drop off at any UPS location.
We’ll inspect your watch and give a free estimate.
Experienced watchmakers repair your watch.
Simple signup process. Free Shipping.
Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.
Next, choose whether or not you would like to take advantage of our free shipping option. Through our partnership with UPS, you can print a prepaid insured shipping label instantly from your computer or tablet.
Free insured inbound shipping.
Signing up takes under a minute. Simply tell us about your watch and the problems you are experiencing.
If you have chosen the free UPS shipping option, you can print out a free prepaid insured UPS shipping label. Simply tape the label to your shipping box, and drop off at the nearest UPS store or dropoff location.
We gladly accept watches from all corners of the world. Free shipping available to USA customers only. If sending using your own shipping courier or an international customer, please sign up to obtain a repair number for speedy processing.
Free comprehensive evaluation and estimate.
Once received, our skilled technicians carefully examine and evaluate your watch. Using a proprietary 15-point inspection process, we ensure your repair estimate is accurate and comprehensive.
Your free estimate is emailed to you (we can call if you prefer) for your review. It's up to you - accepting or declining is as simple as a click of the mouse.
Skilled technicians repair your timepiece.
With over 150 years of combined experience, the Century 21™ watchmakers at Watch Repairs USA can perform even the most complex repair with poise. From battery replacements to hand-making discontinued parts, they have the tools and the talent.
All repairs are put through a rigorous quality control procedure to ensure the job is done fast and reliably.
Your watch ships back with a 1 year warranty.
We carefully package your watch along with a receipt. A tracking number is emailed to you the moment your watch ships.
For the next year, your watch is backed by our one year Common Sense™ Warranty. If any trouble arises we provide free shipping back to us for priority service.
"I am very happy with the service and repairs to my Orient watch by Watch Repairs USA. I was kept informed every step of the way from arrival to final shipment, which I really appreciated. The watch is an unusual one, purchased in Tokyo several years back, and I could not find any other repair shop who could fix it. But today it is running great!"
Kent - Herndon, VA
"I could not be happier with the service you provided me for my IceLink watch. I could not believe the continuous contact you had with me during every step of my watch repair. I will definitely use you in the future and will recommend you to anyone that I know that needs repair to a luxury watch."
James - Indianapolis, IN
"I am so thankful for your service. You have restored my watch to perfect working order even though Sub Chrono went out of business. Thank you for everything"
Hope - East Islip, NY
"I must write to thank you so very much for the excellent service that I received in repairing my two Swiss Army watches. Your service was excellent, incredibly timely not to mention, very reasonable. Also, the watches were buffed clean to make them look new, thank you!"
Ann - Fairfax, CA
"I was extremely pleased with the results of my recent Swiss Army repair. I had sent in my favorite watch and it was returned as good as new! I have had no problems and am completely satisfied with the workmanship. I will be sending another watch in for repairs very shortly."
Maria - Burlington , WA
No Problem Too Small
We repair a vast array of brands and styles: automatic chronograph, quartz watches, as well as vintage and antique timepieces.
Typical repairs take the above estimated time from payment. Not all repairs follow the same timeline, but we meet the timeline above on 90% of our repairs.