Roger W. Smith Watch Repair

“You did a great, fantastic and wonderful job!! I could have not have asked for any more. At first I was a little skeptical, but as I went through the process, I became more and more comfortable. My watches look great, better than they looked the first day I bought them, back in 1971. I cannot think of anything that could improve the process or the excellent service that you provide, so keep doing what you do best and I guarantee your customers will continue to return.”

“The customer service you extend as well as the timely fashion for a repair is exceptional. Your organization keeps the customer in the loop with every phase of a repair. Many thanks for a wonderful experience, not to mention a great repair on my Raymond Weil!”

“Your service was excellent. I have sent my Swiss Army watch to other repair services over the years and have been consistently frustrated. You made it easy to get the watch to you. You communicated frequently about the status of the receipt, condition, estimates, and repair of the watch. And you did it all very quickly.”

“Thanks for the excellent repair job on my Gevril watch. Everything is working fine. Excellent time frame on the repair. Thanks again and will use you in the future if needed. A+ work!”